Secure Remote Support Reviews and Complaints
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Top notch Services
Secure Remote Support Consumer Review
It was the week before midterms and I had 3 separate assignments that I had to hand in. So while doing research I somehow got a virus. My laptop started to run slower and slower and I began to receive pop ups promising to enhance my manhood. Paranoia starts to set in when I realize I could lose all of my work and have to retake the entire term. I very quickly started looking for a repair service. I called Secure Remote Support and received some better prices that fit more into my budget. They only charged me $105 to remove it and speed it up, and they did the work by connecting to my...
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(Repair Services)
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Best in the serivce industry
Secure Remote Support Consumer Review
We have a desktop and a laptop. I switched my high speed internet provider to Comcast and had Joe do the wireless set up on my laptop. There were several issues beyond the "simple installation" and Joe was able to reconcile all. There has also been an ongoing problem with printing wireless from that laptop. Joe was able to resolve the issue and we, after 6 months without, can now print wirelessly. He also advised removing the current antivirus hardware we had (Norton) because it was causing all kinds of issues with the running of the computer. We did and now, with the combination...
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(Repair Services)
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positive experience
Secure Remote Support Consumer Review
I've posted this review on Google Reviews as well, Ive had such a positive experience with this company I would like to make sure that all who research them find my experience and take it into account when evaluating this company to provide them with support.
I can be contacted at crawfordsarah12@gmail.com with any questions about the validity of this review.
With a family of 5, and 6 different computers in the house, we've had our share of computer problems. Over the past several years I can recall many experiences with the area computer repair shops many of them meeting...
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(Repair Services)
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repair of dell laptop
Secure Remote Support Consumer Review
When my girlfriend decided to break up with me I didn’t expect for my PC to take the brunt of that relationships demise. I found it partially embedded in the front yard along with my clothes, “my now in more pieces” record collection and my dog. I loaded up my belongings and found new accommodations. When I finally settled in after a few weeks I decided to fire up the computer and see what damage had been caused. It unfortunately would not load into Windows. It started and got to the welcome screen but would then freeze and got stuck. I took it to Best Buy/Geek Squad and...
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(Repair Services)
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Happy in Berkeley, CA
Secure Remote Support Consumer Review
If you have a P.C. virus or computer problem, Secure Remote Support is the company to call. I knew I had a virus when I booted up and I kept getting a black screen. When I finally got in, I had continuous pop-ups, couldn't access Words, couldn't get to websites, my photo software was messed up but fortunately my e-mail was intact. It was bad, bad, bad news.
I went on-line and read reviews for two recommended anti-virus companies. There were complaints on these company particularly from a customer who paid $260 to have his computer fixed and it was never fixed. He found Secure...
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(Repair Services)
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One of the best in the industry
Secure Remote Support Consumer Review
I've used a couple of the bigger chain store tech support for my network a few times and never felt like I was a valued customer. My computer had been running slow and I felt this was not correct. I considered buying a new computer but I decided I couldn't afford a new one. I ran some google searches and found secureremotesupport.com. They had a nifty lil box that I could talk to the technician through right on their website. The representative was able to give me an exact fiigure of what is was to cast to optimize my computer and said he could do it from their office and I...
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(Repair Services)
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Awesome customer service and fantastic follow-up
Secure Remote Support Consumer Review
Just days before needing to complete a huge project I accidentally RESTORED my computer and lost everything. 2 previous tech's were able to get my data back but the computer was not even close to being usable for the project I was working on. In the past I had used an online repair company with good results but couldn't find them. I found Secure Remote Support and will never look for another company again. The customer service was outstanding. Joe made recommendations on how to optimize my computer and even on adding more RAM memory. Joe even followed up to make sure everything...
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(Computers, Software, Hardware - Sponsored by APPLE)
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Great Service
Secure Remote Support Consumer Review
I can't say enough about the product quality and customer service. Joe helped me with an older computer that some said to throw out. Secure Remote Support went through the entire computer and it was like new. Speed and security are now good for a few more years. They also provided service after the sale when I installed new RAM a few weeks later. I was amazed at how easy it was. Log the technician into your system and leave it. No carting the computer to the store for repair, no big box store bills and NO worries.I will use Secure Remote Support for all my future computer repair needs....
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(Computers, Software, Hardware - Sponsored by APPLE)
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Who knew about remote support?!
Secure Remote Support Consumer Review
I was really looking for a company that stood behind their work. Too many times have I gone to Geek Squad or an independant guy only to come back with paying for diagnosis and tests to a problem they can't fix. And of course, that money is lost to me. I stumbled across Secure Remote Support, and if it weren't for their no-fix, no-fee policy I probably would have passed them up. Boy am I glad I didn't! Not only do they have a no-fix, no-fee policy, they didn't even have me pay a dime until I was happy with the solution. And he found a solution! It was just an all around...
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(Computers, Software, Hardware - Sponsored by APPLE)

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dave4sal@yahoo.com/706-781-1556
thanks,
dave