Secure Remote Support Reviews and Complaints

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Secure Remote Support Reviews

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  • A managed IT

    In June of 2014 our company hired Secure Remote Support to set up small business startup office that included 12 computers, 4 laptops, 2 printers/scanners and a server that we use to house client projects and our exchange. We also hired them to manage our exchange server. I am proud to say that this has been one of the easiest, most successful years our company has had. Especially being a relatively new startup, your first few years are critical. I can easily say that without a doubt we would not be where we are today without Secure Remote Support managing our IT needs. Over the last 11... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    jimchandler62's Picture   jimchandler62    0 Comments   Comments
  • Top notch Services

    It was the week before midterms and I had 3 separate assignments that I had to hand in. So while doing research I somehow got a virus. My laptop started to run slower and slower and I began to receive pop ups promising to enhance my manhood. Paranoia starts to set in when I realize I could lose all of my work and have to retake the entire term. I very quickly started looking for a repair service. I called Secure Remote Support and received some better prices that fit more into my budget. They only charged me $105 to remove it and speed it up, and they did the work by connecting to my... More...
    (Repair Services)
    keizerkam2's Picture   keizerkam2    0 Comments   Comments
  • Best in the serivce industry

    We have a desktop and a laptop. I switched my high speed internet provider to Comcast and had Joe do the wireless set up on my laptop. There were several issues beyond the "simple installation" and Joe was able to reconcile all. There has also been an ongoing problem with printing wireless from that laptop. Joe was able to resolve the issue and we, after 6 months without, can now print wirelessly. He also advised removing the current antivirus hardware we had (Norton) because it was causing all kinds of issues with the running of the computer. We did and now, with the combination... More...
    (Repair Services)
    manzanittaj's Picture   manzanittaj    0 Comments   Comments
  • positive experience

    I've posted this review on Google Reviews as well, Ive had such a positive experience with this company I would like to make sure that all who research them find my experience and take it into account when evaluating this company to provide them with support. I can be contacted at with any questions about the validity of this review. With a family of 5, and 6 different computers in the house, we've had our share of computer problems. Over the past several years I can recall many experiences with the area computer repair shops many of them meeting... More...
    (Repair Services)
  • repair of dell laptop

    When my girlfriend decided to break up with me I didn’t expect for my PC to take the brunt of that relationships demise. I found it partially embedded in the front yard along with my clothes, “my now in more pieces” record collection and my dog. I loaded up my belongings and found new accommodations. When I finally settled in after a few weeks I decided to fire up the computer and see what damage had been caused. It unfortunately would not load into Windows. It started and got to the welcome screen but would then freeze and got stuck. I took it to Best Buy/Geek Squad and... More...
    (Repair Services)
    wandelljackie's Picture   wandelljackie    0 Comments   Comments
  • Happy in Berkeley, CA

    If you have a P.C. virus or computer problem, Secure Remote Support is the company to call. I knew I had a virus when I booted up and I kept getting a black screen. When I finally got in, I had continuous pop-ups, couldn't access Words, couldn't get to websites, my photo software was messed up but fortunately my e-mail was intact. It was bad, bad, bad news. I went on-line and read reviews for two recommended anti-virus companies. There were complaints on these company particularly from a customer who paid $260 to have his computer fixed and it was never fixed. He found Secure... More...
    (Repair Services)
    crawfonj's Picture   crawfonj    0 Comments   Comments
  • One of the best in the industry

    I've used a couple of the bigger chain store tech support for my network a few times and never felt like I was a valued customer. My computer had been running slow and I felt this was not correct. I considered buying a new computer but I decided I couldn't afford a new one. I ran some google searches and found They had a nifty lil box that I could talk to the technician through right on their website. The representative was able to give me an exact fiigure of what is was to cast to optimize my computer and said he could do it from their office and I... More...
    (Repair Services)
    knightstale12's Picture   knightstale12    0 Comments   Comments
  • Great Service

    I can't say enough about the product quality and customer service. Joe helped me with an older computer that some said to throw out. Secure Remote Support went through the entire computer and it was like new. Speed and security are now good for a few more years. They also provided service after the sale when I installed new RAM a few weeks later. I was amazed at how easy it was. Log the technician into your system and leave it. No carting the computer to the store for repair, no big box store bills and NO worries.I will use Secure Remote Support for all my future computer repair needs.... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    u269917's Picture   u269917    0 Comments   Comments

Secure Remote Support Reviews By Product

Secure Remote Support Comments

francisilog says: (4 years ago)
Joe is the best person and the most reasonable person I have ever encountered whene it comes to computer services he know every thing about computer and he will never stop untill you are satisfied with his services, He is the guy to go to whene it comes to computer... I highly recomended his services to any body..Honesty is his best policy and that is how he run his business..

Fremont Ca.

dave4sal38 says: (8 years ago)
how do i contact you by phone to discuss service in future


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